Contact Us

Need help with your order? Got a question about a specific product? Want to chat about the weekend's football? Please do get in touch with our Customer Support Team - they’ll be more than happy to help and can talk the hind legs off a donkey!

For your convenience, you can find answers to the most frequently asked questions here. To save you time it is worth checking if your question is listed prior to contacting our Customer Support Team.

By email: customer.support@itsasurnamething.com

By telephone: +44 (0) 20 7993 4387

Write to us at:

Customer Support Team
It’s A Surname Thing
Unit 1, Riverside Business Park
Lyon Road
South Wimbledon
London, SW19 2RL

Tweet us @SurnameThing

Operating hours:

• 8am-6pm, Monday to Thursday
• 8am-5pm Friday

Please note that our offices are closed for any UK public holidays